Terms and Conditions of Service
1. General
VOIS websites ("Websites"), mobile applications ("Apps"), and related services (together with
the Websites and Apps, the "Service") are operated by VOIS, Inc. ("VOIS," "us," or "we").
Access and use of the Service is subject to the following Terms and Conditions of Service
("Terms and Conditions"). By accessing or using any part of the Service, you represent that you
have read, understood, and agree to be bound by these Terms and Conditions including any
future modifications. VOIS may amend, update, or change these Terms and Conditions. If we do
this, we will post a notice that we have made changes to these Terms and Conditions on the
Websites for at least 7 days after the changes are posted and will indicate at the bottom of the
Terms and Conditions the date these terms were last revised. Any revisions to these Terms and
Conditions will become effective the earlier of (i) the end of such 7-day period or (ii) the first time
you access or use the Service after such changes. If you do not agree to abide by these Terms
and Conditions, you are not authorized to use, access, or participate in the Service.
PLEASE NOTE THAT THESE TERMS AND CONDITIONS CONTAIN A MANDATORY
ARBITRATION OF DISPUTES PROVISION THAT REQUIRES THE USE OF ARBITRATION
ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES IN CERTAIN CIRCUMSTANCES,
RATHER THAN JURY TRIALS OR CLASS ACTION LAWSUITS.
2. Description of the Service
The Service allows users to access and utilize a range of vocal training exercises. VOIS's
proprietary algorithms and deep neural networks analyze the users' vocal exercises to provide
individualized training plans. VOIS may, at its sole discretion and at any time, update, change,
suspend, make improvements to, or discontinue any aspect of the Service, temporarily or
permanently.
3. Acceptable Use of the Services
You are responsible for your use of the Services and for any use of the Services made using
your account. Our goal is to create a positive, educational, and safe user experience. To
promote this goal, we prohibit certain kinds of conduct that may be harmful to other users or to
us. When you use the Services, you must comply with our Community Guidelines, which will be
available on the app and website.
4. Additional Terms
Some of our Services have additional terms and conditions ("Additional Terms"). Where
Additional Terms apply to a Service, we will make them available for you to read through your
use of that Service. By using that Service, you agree to the Additional Terms.
5. Registration
In connection with registering for and using the Service, you agree (i) to provide accurate,
current, and complete information about you and/or your organization as requested by VOIS; (ii)
to maintain the confidentiality of your password and other information related to the security of
your account; (iii) to maintain and promptly update any registration information you provide to
VOIS, to keep such information accurate, current, and complete; and (iv) to be fully responsible
for all use of your account and for any actions that take place through your account.
6. Your Representations and Warranties
You represent and warrant to VOIS that your access and use of the Service will be in
accordance with these Terms and Conditions and with all applicable laws, rules, and regulations
of the jurisdiction in which you reside, including those regarding online conduct, acceptable
content, and the transmission of data. You further represent and warrant that you have created
or own any material you submit via the Service and that you have the right to grant us a license
to use that material as set forth in these Terms and Conditions.
You represent and warrant that you are not: (1) organized under the laws of, operating from, or
otherwise ordinarily resident in a country or territory that is the target of comprehensive
economic or trade sanctions; (2) identified on a list of prohibited or restricted persons; or (3)
otherwise the target of sanctions.
7. Submission of Content
As a condition of submitting any vocal recordings, reviews, information, or other materials on the
Service (collectively, "Content"), you hereby grant to VOIS a full-paid, royalty-free, perpetual,
irrevocable, worldwide, nonexclusive, transferable, and sublicensable license to use, reproduce,
adapt, modify, distribute, publicly display, and create derivative works from the Content;
incorporate the Content into other works; and sublicense the Content through multiple tiers. You
acknowledge that this license cannot be terminated by you once your Content is submitted to
the Service. You represent that you own or have secured all legal rights necessary for the
Content submitted by you to be used as described and otherwise contemplated in these Terms
and Conditions.
You will not upload, display, or otherwise provide on or through the Service any Content that: (i)
is libelous, defamatory, abusive, threatening, harassing, hateful, offensive, or otherwise violates
any law or infringes upon the right of any third party; (ii) in VOIS's sole judgment, is
objectionable, restricts or inhibits any other person from using the Service, or may expose VOIS
or its users to any harm or liability of any kind; or (iii) violates VOIS’s Community Guidelines,
which will be available on the app and website.
8. Indemnification of VOIS
You agree to defend, indemnify, and hold harmless VIOS and its directors, officers, employees,
contractors, agents, suppliers, licensors, successors, and assigns from and against any and all
losses, claims, causes of action, obligations, liabilities, and damages whatsoever, including
attorneys' fees, arising out of or relating to your access or use of the Service, any false
representation made to us, your breach of any of these Terms and Conditions, or any claim that
the Service provided to you is inaccurate, inappropriate, or defective in any way whatsoever.
9. License to Apps
Subject to the terms of these Terms and Conditions, VOIS grants you a non-transferable,
non-exclusive license to download, install, and use one copy of the VOIS App in object code
form only on an interactive wireless device that you own or control. You may not derive or
attempt to derive the source code of all or any portion of the VOIS App, permit any third party to
derive or attempt to derive such source code, or reverse engineer, decompile, disassemble, or
translate the VOIS App or any part thereof. VOIS and its licensors own and shall retain all
intellectual property rights and other rights in and to the VOIS App, and any changes,
modifications, or corrections thereto.
If you are using the VOIS App from the Apple App Store, the following terms apply: You
acknowledge and agree that these Terms and Conditions are solely between you and VOIS, not
Apple, and that Apple has no responsibility for the VOIS App or its content. Your use of the
VOIS App must comply with the App Store Terms of Service. You acknowledge that Apple has
no obligation to furnish any maintenance and support services with respect to the VOIS App. In
the event of any failure of the VOIS App to conform to any applicable warranty, you may notify
Apple, and Apple will refund the purchase price, if any, for the VOIS App to you; Apple will have
no other warranty obligation whatsoever with respect to the VOIS App. VOIS, not Apple, will be
solely responsible for the investigation, defense, settlement, and discharge of any intellectual
property infringement claim to the extent required by these Terms and Conditions. You must
comply with applicable third-party terms when using the VOIS App. You acknowledge and agree
that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms and Conditions
as they relate to the VOIS App, and that Apple will have the right to enforce these Terms and
Conditions against you as a third-party beneficiary thereof.
10.In-App Purchases
If you purchase an auto-renewing periodic subscription through the VOIS Service, your VOIS
account will be billed continuously for the subscription until you terminate it as set forth below.
After your initial subscription period, and again after any subsequent subscription period, your
subscription will automatically renew for an additional equivalent period. To manage, change, or
terminate your subscription, you will need to log in to your VOIS account and follow the provided
instructions, even if you have otherwise deleted your account.
Within the VOIS Service, you may acquire a limited, personal, non-transferable,
non-sublicensable, revocable license to use (a) "virtual currency," including but not limited to
virtual gems or tokens, solely for use within the VOIS Service, and (b) "virtual in-app items"
(collectively referred to as "Virtual Items"). These Virtual Items can only be purchased through
the VOIS Service and not in any other manner.
VOIS reserves the right to manage, regulate, control, modify, or eliminate Virtual Items at its
sole discretion, and may do so at any time, with or without notice. This includes the right to
update pricing for Virtual Items or introduce new Virtual Items for additional fees. VOIS shall
have no liability to you or any third party if such rights are exercised.
The transfer of Virtual Items is strictly prohibited except where explicitly authorized within the
VOIS Service. Unauthorized sale, redemption, or other transfer of Virtual Items to any person or
entity, including but not limited to VOIS, another user, or any third party is prohibited.
You agree to pay all fees and applicable taxes incurred by you or anyone using an account
registered to you within the VOIS Service. VOIS may revise the pricing for goods and services
offered through the VOIS Service at any time. All financial information provided by you must be
accurate, complete, and current. You agree to pay all charges incurred by users of your credit
card, debit card, or other payment methods used in connection with a purchase or transaction
within the VOIS Service, based on the prices in effect when such charges are incurred. Any
applicable taxes relating to such transactions are your responsibility.
11.Payment Processors
All financial transactions related to the VOIS Service will be managed and processed by a
third-party payment processor in accordance with their own terms of service, privacy policies,
and other relevant guidelines. We strongly recommend you become familiar with these
third-party policies. VOIS shall not be held responsible for the actions, errors, or omissions of
any third-party payment processor, including scenarios involving system downtime or service
outages related to payment processing.
12.Refund Policy
All transactions are final and nonrefundable. No refunds or credits will be offered for Virtual
Items or for membership periods that are partially used. However, VOIS may, at its sole
discretion, offer refunds or credits on a case-by-case basis. The offering of a refund or credit by
VOIS in a particular instance does not in any way obligate VOIS to offer a refund or credit in any
other instance. If you cancel your subscription to a paid VOIS service, your access to the
service will remain active until the end of your current billing cycle.
13.Third-Party Links, Sites, and Services
The VOIS Service may contain links or references to third-party websites, advertisers, services,
special promotions, or other events or activities that are not owned or directly controlled by
VOIS. VOIS does not endorse or assume responsibility for such third-party content. If you
interact with these third-party entities, you agree that the terms and conditions and privacy
policies of those third parties will govern your interaction, and VOIS shall not be responsible or
liable, either directly or indirectly, for any damage or loss incurred as a result of your use of or
reliance on such third-party services.
14.Advertisements
The VOIS Service may feature advertisements, which could be targeted based on the Content
you interact with on the Service, or other factors. The nature and extent of advertising by VOIS
within the Service may change over time. By using the VOIS Service, you agree that VOIS and
its third-party partners have the right to place such advertisements. The display of such
advertising does not imply an endorsement or recommendation by VOIS.
15.NO WARRANTIES OR REPRESENTATIONS BY VOIS
The VOIS Service, including all content, functionalities, and other material therein, is offered to
you on an "as-is" basis. VOIS and its suppliers provide no warranties or representations of any
kind, either express or implied, including but not limited to, warranties of merchantability, fitness
for a particular purpose, or non-infringement. VOIS explicitly disclaims any warranties regarding
accuracy, availability, completeness, or error-free operation. Access to the VOIS Service might
be interrupted during peak usage times, scheduled or unscheduled maintenance, system
upgrades, or for other reasons. Some jurisdictions do not allow the exclusion of implied
warranties, so this may not apply to you.
16.LIMITATION ON LIABILITY
To the fullest extent allowed by law, VOIS shall not be liable to you or any third party for indirect,
incidental, special, consequential, or exemplary damages arising from or related to the access
or use of the VOIS Service. This includes, but is not limited to, loss of profits, data corruption or
loss, the cost of substitute services, or any damages to hardware including computers, modems,
and telephones. VOIS's liability for any claim, regardless of the legal theory upon which it is
based, shall be limited to the amount you have paid to VOIS for the Service in the 12 months
prior to the action giving rise to the liability. This limit is aggregate and not per-incident, and the
existence of multiple claims will not expand this limit.
These limitations on liability are understood and agreed upon by you as foundational to the
pricing and terms set forth in these Terms and Conditions, establishing the risk allocation
between you and VOIS and forming the basis of the agreement between the parties.
17.Termination
VOIS reserves the right to terminate your access to the Service for any reason, at any time,
without notice. Upon termination, you will no longer have the right to access or use the Service.
You may also choose to terminate your VOIS account at any time through the Service's user
interface. Sections relating to ownership, limitations of liability, and other provisions that by their
nature should survive, will continue to be effective after your account is terminated.
18.Ownership of Service Content and Activity Materials
All content available through the VOIS Service, including designs, text, graphics, images,
software, audio files, and their selection and arrangement ("Service Content"), remains the
proprietary property of VOIS or its licensors. You are not permitted to modify, copy, distribute,
frame, reproduce, republish, download, scrape, display, post, transmit, or sell any Service
Content, in whole or in part, unless expressly allowed under these Terms and Conditions. Using
data mining, robots, scraping, or other data-gathering or extraction methods to obtain Service
Content is strictly prohibited.
Furthermore, all data, information, and materials generated from your access and use of
educational activities made available on or through the Service, including content you have
translated ("Activity Materials"), are the exclusive property of VOIS. You do not have any rights
to use such Activity Materials except as expressly authorized by these Terms and Conditions.
By using the VOIS Service, you assign to VOIS all rights, title, and interest, including intellectual
property rights, in the Activity Materials. Any rights not expressly granted are reserved by VOIS
and its licensors.
19.Trademarks
The term "VOIS," along with all other trademarks, service marks, graphics, and logos used in
connection with the VOIS Service, are trademarks or registered trademarks of VOIS or its
licensors. Use of the Service does not grant you any right or license to reproduce or use any
VOIS or third-party trademarks, service marks, graphics, or logos.
These provisions aim to clarify the ownership of content and intellectual property within the
VOIS Service, and by agreeing to these Terms and Conditions, you are acknowledging and
agreeing to these limitations and requirements.
20.Privacy
The use of the VOIS Service is also governed by our Privacy Policy, which can be found at
https://singwithvois.app/privacypolicy . By using the Service, you agree to the terms laid out in
the Privacy Policy.
21.Promotion Code Terms
VOIS may offer promotional codes ("Promotion Codes") that can be redeemed for specific
Services. Unless stated otherwise, these Promotion Codes are subject to these Terms and
Conditions as well as any other specific terms associated with the Promotion Codes. By
redeeming or using a Promotion Code, you accept and agree to abide by these terms.
Code Providers
Promotion Codes may sometimes be distributed by authorized third parties like employers or
partnering organizations ("Code Providers"). Your Code Provider may impose additional
conditions on your eligibility for the Promotion Code and can terminate your use of the code
under specific circumstances. If your use of a Promotion Code from a Code Provider is
terminated, you will maintain control over your VOIS account and its data and can subscribe to
VOIS services independently.
By redeeming a Promotion Code from a Code Provider, you understand that VOIS may share
data relating to your use of the code with that Code Provider. This can include both aggregate
data and individual usage statistics.
Types of Promotion Codes
VOIS may offer different types of Promotion Codes:
Promotion Codes for Virtual Items ("Virtual Item Code"). All Virtual Items are subject to these
Terms and Conditions.
Promotion Codes for an extended free trial of a VOIS subscription plan ("Extended Free Trial
Code"). Current subscribers are not eligible to use Extended Free Trial Codes. You can redeem
only one Extended Free Trial Code per year.
Promotion Codes for a prepaid VOIS subscription plan ("Prepaid Code"). Current subscribers
are not eligible to use Prepaid Codes.
Automatic Renewal Terms for Extended Free Trial Codes
When redeeming an Extended Free Trial Code, you will need to choose a subscription plan for
the period after the free trial and provide valid payment details. Unless you cancel at least 24
hours before the end of your extended free trial, you will automatically become a recurring
subscriber and the payment method you provided will be charged.
Terms Applicable to All Promotion Codes
Promotion Codes have no monetary value and cannot be redeemed for cash or refunds. Each
Promotion Code can be redeemed only once. Some may have expiration dates or limitations on
the number of redemptions. VOIS reserves the right to modify, suspend, or terminate any
Promotion Code at any time. Reselling or transferring Promotion Codes is not allowed, and any
such codes will be invalidated. VOIS may also ban users who abuse or violate these terms from
using Promotion Codes in the future.
22.Notice for Claims of Copyright Violations and Agent for Notice
If you believe that any material available through the VOIS Service infringes upon your
copyright, you may file a copyright infringement notification with VOIS pursuant to the Digital
Millennium Copyright Act ("DMCA"). Your notification must include:
A physical or electronic signature of the copyright owner or authorized agent;
A description of the copyrighted material claimed to be infringed;
Specific identification of where the alleged infringing material is located within the Service;
Your address, telephone number, and email address;
A statement that you have a good faith belief that the use of the material is not authorized by the
copyright owner, its agent, or the law;
A statement, under penalty of perjury, that the information provided in your notice is accurate,
and that you are the copyright owner or authorized to act on the owner’s behalf.
For complete details, consult 17 U.S.C. §512(c)(3) or consult your legal counsel. Our Agent for
Notice of copyright infringement claims can be reached at:
By mail: 6 Yekmalyan street, 0002, Yerevan, Armenia
By email: info@singwithvois.app
For clarity, only DMCA notices should be sent to our Copyright Agent. Non-compliance with all
the requirements may result in an invalid notice.
Counter-Notice
If you believe that your content has been wrongly removed or disabled, you may send a
counter-notice to the same address. Your counter-notice must include:
Your physical or electronic signature;
Identification of the content and its prior location;
A statement that the content was removed by mistake or misidentification;
Your name, address, telephone number, and email address, and a statement consenting to the
jurisdiction of the federal court in your judicial district (or for non-U.S. residents, the federal court
in [Insert Jurisdiction]) and agreeing to accept service of process from the original claimant.
Upon receiving a valid counter-notice, we will forward it to the original claimant. Submitting a
counter-notice will reveal your personal information to the claimant, and by doing so, you
consent to this disclosure. If the claimant informs us they have filed a legal action, we cannot
restore the content. Otherwise, we may restore it at our discretion.
23.Governing Law
These Terms and Conditions are governed by and construed under the laws of Republic of
Armenia, excluding its conflict of law rules, irrespective of your country of origin or where you
access the Service.
24.Choice of Forum
Except as described in any Dispute Resolution & Arbitration clause, all judicial proceedings
arising from or related to these Terms and Conditions or the Service will be brought in the state
or federal courts located in Yerevan, Armenia. Both parties consent to the personal jurisdiction
of such courts and waive any objections as to venue.
25.Dispute Resolution & Arbitration
ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO YOUR
USE OF THE SERVICE OR THESE TERMS AND CONDITIONS SHALL BE RESOLVED
THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS, IN ACCORDANCE WITH
THIS SECTION.
Pre-Arbitration Steps:
Before initiating any arbitration, the party seeking arbitration ("Claimant") shall first send a
written Notice of Dispute to the other party ("Respondent"). The Notice should be sent via
Certified Mail or email and should include the Claimant’s name, address, and contact
information, a description of the dispute, and the specific relief sought. The parties must then
engage in good-faith negotiations for a minimum of thirty (30) days from the receipt of the
Notice. If the parties fail to resolve the dispute within this time, either party may initiate
arbitration proceedings.
Arbitration Administration:
The arbitration will be administered by the International Arbitration Centre (IAC) at the Arbitration Court of the Chamber of Commerce and Industry of Armenia (CCI Arbitration Court) under its applicable rules, except where they conflict with
this section. If the IAC is unable to administer the arbitration, the parties will mutually agree on
another arbitration service or administer the arbitration ad hoc. The arbitration will be conducted
in English and by a single arbitrator.
Small Claims:
Either party may choose to resolve disputes within the jurisdiction of a Armenia small claims
court rather than through arbitration.
Mass Filings:
In cases where 25 or more similar arbitration demands are filed by or against the same party,
the IAC's rules on multiple case filings will apply.
Opt-Out:
If you are an individual and do not wish to resolve disputes through arbitration, you may opt out
within 30 days of your initial use of the Service by sending an email to info@singwithvois.app .
Court Remedies:
Notwithstanding this arbitration clause, either party may seek non-monetary or injunctive relief in
Armenia courts for urgent matters.
26.Language
This agreement was initially written in English. In case of discrepancies between this English
version and any translations, the English version prevails.
By using the Service, you acknowledge that you have read, understood, and agree to be bound
by all terms of this agreement, including the arbitration provision.
27.California Resident
This clause seems to be in compliance with California law, specifically Cal. Civ. Code § 1789.3.
It provides California residents with contact information for the Division of Consumer Services of
the California Department of Consumer Affairs, where they can report complaints. This is a good
inclusion to ensure you are in compliance with California law if you have users or customers in
California.
28.Miscellaneous
This part often acts as a "catch-all" in legal agreements. It usually includes several standard but
important points:
This agreement constitutes the entire understanding between the parties.
If any term is unenforceable, it will be modified to make it enforceable while keeping the rest of
the agreement intact.
The rights and obligations under these terms are assignable by VOIS and will bind any
successors or assignees.
It often also includes a "Last Revised" date to indicate the most recent version of the Terms and
Conditions.
Again, these are fairly standard clauses, and it's good that they are being included for
completeness and clarity. However, please consult with a legal advisor to ensure that these
clauses are accurate and meet all regulatory requirements for your specific situation.
1. General
VOIS websites ("Websites"), mobile applications ("Apps"), and related services (together with
the Websites and Apps, the "Service") are operated by VOIS, Inc. ("VOIS," "us," or "we").
Access and use of the Service is subject to the following Terms and Conditions of Service
("Terms and Conditions"). By accessing or using any part of the Service, you represent that you
have read, understood, and agree to be bound by these Terms and Conditions including any
future modifications. VOIS may amend, update, or change these Terms and Conditions. If we do
this, we will post a notice that we have made changes to these Terms and Conditions on the
Websites for at least 7 days after the changes are posted and will indicate at the bottom of the
Terms and Conditions the date these terms were last revised. Any revisions to these Terms and
Conditions will become effective the earlier of (i) the end of such 7-day period or (ii) the first time
you access or use the Service after such changes. If you do not agree to abide by these Terms
and Conditions, you are not authorized to use, access, or participate in the Service.
PLEASE NOTE THAT THESE TERMS AND CONDITIONS CONTAIN A MANDATORY
ARBITRATION OF DISPUTES PROVISION THAT REQUIRES THE USE OF ARBITRATION
ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES IN CERTAIN CIRCUMSTANCES,
RATHER THAN JURY TRIALS OR CLASS ACTION LAWSUITS.
2. Description of the Service
The Service allows users to access and utilize a range of vocal training exercises. VOIS's
proprietary algorithms and deep neural networks analyze the users' vocal exercises to provide
individualized training plans. VOIS may, at its sole discretion and at any time, update, change,
suspend, make improvements to, or discontinue any aspect of the Service, temporarily or
permanently.
3. Acceptable Use of the Services
You are responsible for your use of the Services and for any use of the Services made using
your account. Our goal is to create a positive, educational, and safe user experience. To
promote this goal, we prohibit certain kinds of conduct that may be harmful to other users or to
us. When you use the Services, you must comply with our Community Guidelines, which will be
available on the app and website.
4. Additional Terms
Some of our Services have additional terms and conditions ("Additional Terms"). Where
Additional Terms apply to a Service, we will make them available for you to read through your
use of that Service. By using that Service, you agree to the Additional Terms.
5. Registration
In connection with registering for and using the Service, you agree (i) to provide accurate,
current, and complete information about you and/or your organization as requested by VOIS; (ii)
to maintain the confidentiality of your password and other information related to the security of
your account; (iii) to maintain and promptly update any registration information you provide to
VOIS, to keep such information accurate, current, and complete; and (iv) to be fully responsible
for all use of your account and for any actions that take place through your account.
6. Your Representations and Warranties
You represent and warrant to VOIS that your access and use of the Service will be in
accordance with these Terms and Conditions and with all applicable laws, rules, and regulations
of the jurisdiction in which you reside, including those regarding online conduct, acceptable
content, and the transmission of data. You further represent and warrant that you have created
or own any material you submit via the Service and that you have the right to grant us a license
to use that material as set forth in these Terms and Conditions.
You represent and warrant that you are not: (1) organized under the laws of, operating from, or
otherwise ordinarily resident in a country or territory that is the target of comprehensive
economic or trade sanctions; (2) identified on a list of prohibited or restricted persons; or (3)
otherwise the target of sanctions.
7. Submission of Content
As a condition of submitting any vocal recordings, reviews, information, or other materials on the
Service (collectively, "Content"), you hereby grant to VOIS a full-paid, royalty-free, perpetual,
irrevocable, worldwide, nonexclusive, transferable, and sublicensable license to use, reproduce,
adapt, modify, distribute, publicly display, and create derivative works from the Content;
incorporate the Content into other works; and sublicense the Content through multiple tiers. You
acknowledge that this license cannot be terminated by you once your Content is submitted to
the Service. You represent that you own or have secured all legal rights necessary for the
Content submitted by you to be used as described and otherwise contemplated in these Terms
and Conditions.
You will not upload, display, or otherwise provide on or through the Service any Content that: (i)
is libelous, defamatory, abusive, threatening, harassing, hateful, offensive, or otherwise violates
any law or infringes upon the right of any third party; (ii) in VOIS's sole judgment, is
objectionable, restricts or inhibits any other person from using the Service, or may expose VOIS
or its users to any harm or liability of any kind; or (iii) violates VOIS’s Community Guidelines,
which will be available on the app and website.
8. Indemnification of VOIS
You agree to defend, indemnify, and hold harmless VIOS and its directors, officers, employees,
contractors, agents, suppliers, licensors, successors, and assigns from and against any and all
losses, claims, causes of action, obligations, liabilities, and damages whatsoever, including
attorneys' fees, arising out of or relating to your access or use of the Service, any false
representation made to us, your breach of any of these Terms and Conditions, or any claim that
the Service provided to you is inaccurate, inappropriate, or defective in any way whatsoever.
9. License to Apps
Subject to the terms of these Terms and Conditions, VOIS grants you a non-transferable,
non-exclusive license to download, install, and use one copy of the VOIS App in object code
form only on an interactive wireless device that you own or control. You may not derive or
attempt to derive the source code of all or any portion of the VOIS App, permit any third party to
derive or attempt to derive such source code, or reverse engineer, decompile, disassemble, or
translate the VOIS App or any part thereof. VOIS and its licensors own and shall retain all
intellectual property rights and other rights in and to the VOIS App, and any changes,
modifications, or corrections thereto.
If you are using the VOIS App from the Apple App Store, the following terms apply: You
acknowledge and agree that these Terms and Conditions are solely between you and VOIS, not
Apple, and that Apple has no responsibility for the VOIS App or its content. Your use of the
VOIS App must comply with the App Store Terms of Service. You acknowledge that Apple has
no obligation to furnish any maintenance and support services with respect to the VOIS App. In
the event of any failure of the VOIS App to conform to any applicable warranty, you may notify
Apple, and Apple will refund the purchase price, if any, for the VOIS App to you; Apple will have
no other warranty obligation whatsoever with respect to the VOIS App. VOIS, not Apple, will be
solely responsible for the investigation, defense, settlement, and discharge of any intellectual
property infringement claim to the extent required by these Terms and Conditions. You must
comply with applicable third-party terms when using the VOIS App. You acknowledge and agree
that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms and Conditions
as they relate to the VOIS App, and that Apple will have the right to enforce these Terms and
Conditions against you as a third-party beneficiary thereof.
10.In-App Purchases
If you purchase an auto-renewing periodic subscription through the VOIS Service, your VOIS
account will be billed continuously for the subscription until you terminate it as set forth below.
After your initial subscription period, and again after any subsequent subscription period, your
subscription will automatically renew for an additional equivalent period. To manage, change, or
terminate your subscription, you will need to log in to your VOIS account and follow the provided
instructions, even if you have otherwise deleted your account.
Within the VOIS Service, you may acquire a limited, personal, non-transferable,
non-sublicensable, revocable license to use (a) "virtual currency," including but not limited to
virtual gems or tokens, solely for use within the VOIS Service, and (b) "virtual in-app items"
(collectively referred to as "Virtual Items"). These Virtual Items can only be purchased through
the VOIS Service and not in any other manner.
VOIS reserves the right to manage, regulate, control, modify, or eliminate Virtual Items at its
sole discretion, and may do so at any time, with or without notice. This includes the right to
update pricing for Virtual Items or introduce new Virtual Items for additional fees. VOIS shall
have no liability to you or any third party if such rights are exercised.
The transfer of Virtual Items is strictly prohibited except where explicitly authorized within the
VOIS Service. Unauthorized sale, redemption, or other transfer of Virtual Items to any person or
entity, including but not limited to VOIS, another user, or any third party is prohibited.
You agree to pay all fees and applicable taxes incurred by you or anyone using an account
registered to you within the VOIS Service. VOIS may revise the pricing for goods and services
offered through the VOIS Service at any time. All financial information provided by you must be
accurate, complete, and current. You agree to pay all charges incurred by users of your credit
card, debit card, or other payment methods used in connection with a purchase or transaction
within the VOIS Service, based on the prices in effect when such charges are incurred. Any
applicable taxes relating to such transactions are your responsibility.
11.Payment Processors
All financial transactions related to the VOIS Service will be managed and processed by a
third-party payment processor in accordance with their own terms of service, privacy policies,
and other relevant guidelines. We strongly recommend you become familiar with these
third-party policies. VOIS shall not be held responsible for the actions, errors, or omissions of
any third-party payment processor, including scenarios involving system downtime or service
outages related to payment processing.
12.Refund Policy
All transactions are final and nonrefundable. No refunds or credits will be offered for Virtual
Items or for membership periods that are partially used. However, VOIS may, at its sole
discretion, offer refunds or credits on a case-by-case basis. The offering of a refund or credit by
VOIS in a particular instance does not in any way obligate VOIS to offer a refund or credit in any
other instance. If you cancel your subscription to a paid VOIS service, your access to the
service will remain active until the end of your current billing cycle.
13.Third-Party Links, Sites, and Services
The VOIS Service may contain links or references to third-party websites, advertisers, services,
special promotions, or other events or activities that are not owned or directly controlled by
VOIS. VOIS does not endorse or assume responsibility for such third-party content. If you
interact with these third-party entities, you agree that the terms and conditions and privacy
policies of those third parties will govern your interaction, and VOIS shall not be responsible or
liable, either directly or indirectly, for any damage or loss incurred as a result of your use of or
reliance on such third-party services.
14.Advertisements
The VOIS Service may feature advertisements, which could be targeted based on the Content
you interact with on the Service, or other factors. The nature and extent of advertising by VOIS
within the Service may change over time. By using the VOIS Service, you agree that VOIS and
its third-party partners have the right to place such advertisements. The display of such
advertising does not imply an endorsement or recommendation by VOIS.
15.NO WARRANTIES OR REPRESENTATIONS BY VOIS
The VOIS Service, including all content, functionalities, and other material therein, is offered to
you on an "as-is" basis. VOIS and its suppliers provide no warranties or representations of any
kind, either express or implied, including but not limited to, warranties of merchantability, fitness
for a particular purpose, or non-infringement. VOIS explicitly disclaims any warranties regarding
accuracy, availability, completeness, or error-free operation. Access to the VOIS Service might
be interrupted during peak usage times, scheduled or unscheduled maintenance, system
upgrades, or for other reasons. Some jurisdictions do not allow the exclusion of implied
warranties, so this may not apply to you.
16.LIMITATION ON LIABILITY
To the fullest extent allowed by law, VOIS shall not be liable to you or any third party for indirect,
incidental, special, consequential, or exemplary damages arising from or related to the access
or use of the VOIS Service. This includes, but is not limited to, loss of profits, data corruption or
loss, the cost of substitute services, or any damages to hardware including computers, modems,
and telephones. VOIS's liability for any claim, regardless of the legal theory upon which it is
based, shall be limited to the amount you have paid to VOIS for the Service in the 12 months
prior to the action giving rise to the liability. This limit is aggregate and not per-incident, and the
existence of multiple claims will not expand this limit.
These limitations on liability are understood and agreed upon by you as foundational to the
pricing and terms set forth in these Terms and Conditions, establishing the risk allocation
between you and VOIS and forming the basis of the agreement between the parties.
17.Termination
VOIS reserves the right to terminate your access to the Service for any reason, at any time,
without notice. Upon termination, you will no longer have the right to access or use the Service.
You may also choose to terminate your VOIS account at any time through the Service's user
interface. Sections relating to ownership, limitations of liability, and other provisions that by their
nature should survive, will continue to be effective after your account is terminated.
18.Ownership of Service Content and Activity Materials
All content available through the VOIS Service, including designs, text, graphics, images,
software, audio files, and their selection and arrangement ("Service Content"), remains the
proprietary property of VOIS or its licensors. You are not permitted to modify, copy, distribute,
frame, reproduce, republish, download, scrape, display, post, transmit, or sell any Service
Content, in whole or in part, unless expressly allowed under these Terms and Conditions. Using
data mining, robots, scraping, or other data-gathering or extraction methods to obtain Service
Content is strictly prohibited.
Furthermore, all data, information, and materials generated from your access and use of
educational activities made available on or through the Service, including content you have
translated ("Activity Materials"), are the exclusive property of VOIS. You do not have any rights
to use such Activity Materials except as expressly authorized by these Terms and Conditions.
By using the VOIS Service, you assign to VOIS all rights, title, and interest, including intellectual
property rights, in the Activity Materials. Any rights not expressly granted are reserved by VOIS
and its licensors.
19.Trademarks
The term "VOIS," along with all other trademarks, service marks, graphics, and logos used in
connection with the VOIS Service, are trademarks or registered trademarks of VOIS or its
licensors. Use of the Service does not grant you any right or license to reproduce or use any
VOIS or third-party trademarks, service marks, graphics, or logos.
These provisions aim to clarify the ownership of content and intellectual property within the
VOIS Service, and by agreeing to these Terms and Conditions, you are acknowledging and
agreeing to these limitations and requirements.
20.Privacy
The use of the VOIS Service is also governed by our Privacy Policy, which can be found at
https://singwithvois.app/privacypolicy . By using the Service, you agree to the terms laid out in
the Privacy Policy.
21.Promotion Code Terms
VOIS may offer promotional codes ("Promotion Codes") that can be redeemed for specific
Services. Unless stated otherwise, these Promotion Codes are subject to these Terms and
Conditions as well as any other specific terms associated with the Promotion Codes. By
redeeming or using a Promotion Code, you accept and agree to abide by these terms.
Code Providers
Promotion Codes may sometimes be distributed by authorized third parties like employers or
partnering organizations ("Code Providers"). Your Code Provider may impose additional
conditions on your eligibility for the Promotion Code and can terminate your use of the code
under specific circumstances. If your use of a Promotion Code from a Code Provider is
terminated, you will maintain control over your VOIS account and its data and can subscribe to
VOIS services independently.
By redeeming a Promotion Code from a Code Provider, you understand that VOIS may share
data relating to your use of the code with that Code Provider. This can include both aggregate
data and individual usage statistics.
Types of Promotion Codes
VOIS may offer different types of Promotion Codes:
Promotion Codes for Virtual Items ("Virtual Item Code"). All Virtual Items are subject to these
Terms and Conditions.
Promotion Codes for an extended free trial of a VOIS subscription plan ("Extended Free Trial
Code"). Current subscribers are not eligible to use Extended Free Trial Codes. You can redeem
only one Extended Free Trial Code per year.
Promotion Codes for a prepaid VOIS subscription plan ("Prepaid Code"). Current subscribers
are not eligible to use Prepaid Codes.
Automatic Renewal Terms for Extended Free Trial Codes
When redeeming an Extended Free Trial Code, you will need to choose a subscription plan for
the period after the free trial and provide valid payment details. Unless you cancel at least 24
hours before the end of your extended free trial, you will automatically become a recurring
subscriber and the payment method you provided will be charged.
Terms Applicable to All Promotion Codes
Promotion Codes have no monetary value and cannot be redeemed for cash or refunds. Each
Promotion Code can be redeemed only once. Some may have expiration dates or limitations on
the number of redemptions. VOIS reserves the right to modify, suspend, or terminate any
Promotion Code at any time. Reselling or transferring Promotion Codes is not allowed, and any
such codes will be invalidated. VOIS may also ban users who abuse or violate these terms from
using Promotion Codes in the future.
22.Notice for Claims of Copyright Violations and Agent for Notice
If you believe that any material available through the VOIS Service infringes upon your
copyright, you may file a copyright infringement notification with VOIS pursuant to the Digital
Millennium Copyright Act ("DMCA"). Your notification must include:
A physical or electronic signature of the copyright owner or authorized agent;
A description of the copyrighted material claimed to be infringed;
Specific identification of where the alleged infringing material is located within the Service;
Your address, telephone number, and email address;
A statement that you have a good faith belief that the use of the material is not authorized by the
copyright owner, its agent, or the law;
A statement, under penalty of perjury, that the information provided in your notice is accurate,
and that you are the copyright owner or authorized to act on the owner’s behalf.
For complete details, consult 17 U.S.C. §512(c)(3) or consult your legal counsel. Our Agent for
Notice of copyright infringement claims can be reached at:
By mail: 6 Yekmalyan street, 0002, Yerevan, Armenia
By email: info@singwithvois.app
For clarity, only DMCA notices should be sent to our Copyright Agent. Non-compliance with all
the requirements may result in an invalid notice.
Counter-Notice
If you believe that your content has been wrongly removed or disabled, you may send a
counter-notice to the same address. Your counter-notice must include:
Your physical or electronic signature;
Identification of the content and its prior location;
A statement that the content was removed by mistake or misidentification;
Your name, address, telephone number, and email address, and a statement consenting to the
jurisdiction of the federal court in your judicial district (or for non-U.S. residents, the federal court
in [Insert Jurisdiction]) and agreeing to accept service of process from the original claimant.
Upon receiving a valid counter-notice, we will forward it to the original claimant. Submitting a
counter-notice will reveal your personal information to the claimant, and by doing so, you
consent to this disclosure. If the claimant informs us they have filed a legal action, we cannot
restore the content. Otherwise, we may restore it at our discretion.
23.Governing Law
These Terms and Conditions are governed by and construed under the laws of Republic of
Armenia, excluding its conflict of law rules, irrespective of your country of origin or where you
access the Service.
24.Choice of Forum
Except as described in any Dispute Resolution & Arbitration clause, all judicial proceedings
arising from or related to these Terms and Conditions or the Service will be brought in the state
or federal courts located in Yerevan, Armenia. Both parties consent to the personal jurisdiction
of such courts and waive any objections as to venue.
25.Dispute Resolution & Arbitration
ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO YOUR
USE OF THE SERVICE OR THESE TERMS AND CONDITIONS SHALL BE RESOLVED
THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS, IN ACCORDANCE WITH
THIS SECTION.
Pre-Arbitration Steps:
Before initiating any arbitration, the party seeking arbitration ("Claimant") shall first send a
written Notice of Dispute to the other party ("Respondent"). The Notice should be sent via
Certified Mail or email and should include the Claimant’s name, address, and contact
information, a description of the dispute, and the specific relief sought. The parties must then
engage in good-faith negotiations for a minimum of thirty (30) days from the receipt of the
Notice. If the parties fail to resolve the dispute within this time, either party may initiate
arbitration proceedings.
Arbitration Administration:
The arbitration will be administered by the International Arbitration Centre (IAC) at the Arbitration Court of the Chamber of Commerce and Industry of Armenia (CCI Arbitration Court) under its applicable rules, except where they conflict with
this section. If the IAC is unable to administer the arbitration, the parties will mutually agree on
another arbitration service or administer the arbitration ad hoc. The arbitration will be conducted
in English and by a single arbitrator.
Small Claims:
Either party may choose to resolve disputes within the jurisdiction of a Armenia small claims
court rather than through arbitration.
Mass Filings:
In cases where 25 or more similar arbitration demands are filed by or against the same party,
the IAC's rules on multiple case filings will apply.
Opt-Out:
If you are an individual and do not wish to resolve disputes through arbitration, you may opt out
within 30 days of your initial use of the Service by sending an email to info@singwithvois.app .
Court Remedies:
Notwithstanding this arbitration clause, either party may seek non-monetary or injunctive relief in
Armenia courts for urgent matters.
26.Language
This agreement was initially written in English. In case of discrepancies between this English
version and any translations, the English version prevails.
By using the Service, you acknowledge that you have read, understood, and agree to be bound
by all terms of this agreement, including the arbitration provision.
27.California Resident
This clause seems to be in compliance with California law, specifically Cal. Civ. Code § 1789.3.
It provides California residents with contact information for the Division of Consumer Services of
the California Department of Consumer Affairs, where they can report complaints. This is a good
inclusion to ensure you are in compliance with California law if you have users or customers in
California.
28.Miscellaneous
This part often acts as a "catch-all" in legal agreements. It usually includes several standard but
important points:
This agreement constitutes the entire understanding between the parties.
If any term is unenforceable, it will be modified to make it enforceable while keeping the rest of
the agreement intact.
The rights and obligations under these terms are assignable by VOIS and will bind any
successors or assignees.
It often also includes a "Last Revised" date to indicate the most recent version of the Terms and
Conditions.
Again, these are fairly standard clauses, and it's good that they are being included for
completeness and clarity. However, please consult with a legal advisor to ensure that these
clauses are accurate and meet all regulatory requirements for your specific situation.
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